Property and Lettings Manager – South Queensferry

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Full job description

Job Title: Property and Lettings Manager – Full-time or Part-time (minimum 4 days)

Location: South Queensferry, Estate Office (In-Person)

 

The Role

We are seeking a Property and Lettings Manager to work exclusively with one of our prestigious Clients, based close to South Queensferry. The Estate comprises a diverse property portfolio with over 70 residential properties and numerous commercial leases, including workshops, offices and a farm shop. The Property Manager will be required to deliver outstanding proactive support to our client, displaying a strong focus on exceptional client service.

Responsibilities will include but are not limited to the following:

  • Responsible for lease renewals, rent reviews and administrative support in the estate office.
  • Managing a portfolio of leases and maintain general tenant management functions including lettings; rent reviews; changes of use; alteration of property; schedules of conditions/dilapidations; monitoring and reporting of property defects.
  • Acting as a first point of contact to tenants for reactive repairs and queries before obtaining quotations for minor repair works and instructing contractors in accordance with D&R’s procedures.
  • Work with Clerk of Works to assist with the preparation and updating of periodic repair schedules, proactive and reactive maintenance works, and compliance matters.
  • Preparing tenancy agreements and licences.
  • Ensuring Tenancy Agreements are signed and completed in a timely manner and copies are recorded.
  • Liaise with outgoing tenants regarding check-out and updating utility companies.
  • Obtaining energy performance certificates and electrical condition reports.
  • Organising inventories and schedules of condition.
  • Liaising with the wider client team relating to the start of tenancies and rent changes.
  • Assisting with the management of contractors.
  • Arrange property inspections for third parties as required.
  • Preparing reports, presentations using PowerPoint, and spreadsheets using excel.
  • Maintaining electronic files/paper filing system ensuring department compliance with RICS, money laundering rules, QMS and company processes and procedures.
  • Enhance skills by attending training as required.
  • Comply with D&R IT and Data Protection policies and procedures.
  • Understand and adhere to QMS process and undertake audits as required.
  • Maintaining a high level of confidentiality and professionalism when dealing with clients and colleagues.

What you will need to succeed

Qualifications and IT skills

  • Qualified Letting Agent.
  • Intermediate/Advanced IT skills including MS word, excel & PowerPoint.

 

Skills and Attributes

  • Excellent organisational skills with the ability to prioritise effectively.
  • Exceptional communication skills, both verbal and written.
  • Attention to detail.
  • Positive, proactive and flexible approach.
  • Excellent ability to work flexibly and multitask.
  • Must be a team player but also demonstrate own initiative.
  • Effectively carry out routine tasks.
  • Dependable – team can rely on job holder to produce work to deadlines.
  • Ability to work under pressure.
  • Enthusiasm to do a good job.
  • Flexible and adaptable approach to work.
  • Proactive with strong ownership approach to operational workflow.
  • Confidential and trustworthy.
  • Client focused – internal and external customers.
  • Positive, numerate and detail orientated.
  • Organised and able to prioritise workload to meet deadlines in a fast-paced environment.
  • Demonstrable level of residential and commercial lettings experience within a professional services environment.
  • Knowledge of the applicable property lettings legislation, including the Private Housing (Tenancies) (Scotland) Act 2016.
  • Preferably experience in working with colleagues to create and deliver property repair budgets.

If you are passionate about property & lettings and interested in joining our friendly team of rural experts we would love to hear from you. We offer competitive salaries, a generous holiday package (which rises with length of service), your birthday off and access to health and wellbeing support.

Additional benefits will be discussed with successful applicants.

 

Job Types: Full-time, Part-time, Permanent

 

Benefits:

  • Additional leave
  • Company events
  • Company pension
  • Free parking
  • Health & wellbeing programme
  • On-site parking
  • Referral programme

 

Schedule:

  • Monday to Friday
  • No weekends

 

Licence/Certification:

  • Driving Licence (required)

 

Work Location: In person

 

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