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Role Description
- Responsible for lease renewals, rent reviews, and property inspections.
- Manage a portfolio of land and property holdings and maintain general tenant management functions including lettings; assignments; sub-lettings; changes of use; alteration of property; short-term let licences; schedules of conditions/dilapidations; monitoring and reporting of property defects.
- Act as a first point of contact to tenants for queries, taking action or referring to Surveyor as necessary.
- Instruct contractors for repairs and coordinate quotes. Meet contractors on site prior to and post completion of works.
- Assist with the preparation and updating of periodic repair schedules.
- Assist with the preparation of tenancy agreements and licences, ensuring these are signed and recorded.
- Liaison with incoming and outgoing tenants, including prospective tenants.
- Manage set up and handover of properties, including tenant referencing, advertising, arranging and attending viewings, deposit registration and liaison with third parties.
- Ensure lettings compliance via organisation of energy performance certificates, electrical condition reports, boiler services, inventories and schedules of condition.
- Support smooth operation of the department by drafting fees, scheduling appointments, and managing the Landmark system.
- Liaise with the client finance team to ensure proper invoicing and credit control.
- Travel to estates across Scotland and Northern England in the provision of these responsibilities.
- Assist with the management of contractors.
- Prepare reports, presentations and spreadsheets as required.
- Maintain files ensuring department compliance with RICS, money laundering regulations, QMS and company processes and procedures.
- Maintain a high level of confidentiality and professionalism when dealing with clients and colleagues.
Experience and skills
Essential
- Demonstrable level of residential and commercial lettings experience within a professional services environment.
- IT skills including MS Office, Word, Excel, Teams and Sharepoint.
- Excellent organisational and prioritising ability.
- Excellent communication skills, both verbal and written.
- Positive, proactive and flexible approach with ability to work to deadlines, in a team and as an individual.
- Excellent attention to detail.
- Client focused – internal and external customers.
- Full clean driving licence and access to own vehicle – Travel to estates across Scotland and Northern England required.
Desirable
- Qualified Letting Agent.
- Knowledge of GreenTree and Landmark software.
- Experience in creating and managing repair budgets.
| Essential | Desirable |
|
Qualified Letting Agent.
|
|
| Demonstrable level of residential and commercial lettings experience within a professional services environment.
|
|
| IT skills including MS Office, Word, Excel, Teams and Sharepoint.
|
Knowledge of GreenTree and Landmark software. |
| Experience in creating and managing repair budgets.
|
|
| Excellent organisational and prioritising ability.
|
|
| Excellent communication skills, both verbal and written.
|
|
| Positive, proactive and flexible approach with ability to work to deadlines, in a team and as an individual.
|
|
| Excellent attention to detail.
|
|
| Client focused – internal and external customers.
|
Benefits
- Free onsite parking
- Pension contribution.
- Access to Smarthealth Health and Wellbeing Support.
- Generous holiday package including your Birthday off.
- Referral Scheme.
Job Type
Full-time or Part-time
Schedule
Monday to Friday
Licence/Certification:
Driving Licence (required)
Work Location
In person. The role requires travel to estates across Scotland and Northern England, our head office is based in Edinburgh, with additional offices in Ayr, Cockermouth, Castle Douglas and Aberdeen.
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