Work for us

Senior Property Sales Professional – Dumfries & Galloway or Ayr

Job Title: Property and Lettings Manager – Full-time or Part-time (minimum 4 days)

Location: South Queensferry, Estate Office (In-Person)

The Role

We are seeking a Property and Lettings Manager to work exclusively with one of our prestigious Clients, based close to South Queensferry. The Estate comprises a diverse property portfolio with over 70 residential properties and numerous commercial leases, including workshops, offices and a farm shop. The Property Manager will be required to deliver outstanding proactive support to our client, displaying a strong focus on exceptional client service.

Responsibilities will include but are not limited to the following:

• Responsible for lease renewals, rent reviews and administrative support in the estate office.
• Managing a portfolio of leases and maintain general tenant management functions including lettings; rent reviews; changes of use; alteration of property; schedules of conditions/dilapidations; monitoring and reporting of property defects.
• Acting as a first point of contact to tenants for reactive repairs and queries before obtaining quotations for minor repair works and instructing contractors in accordance with D&R’s procedures.
• Work with Clerk of Works to assist with the preparation and updating of periodic repair schedules, proactive and reactive maintenance works, and compliance matters.
• Preparing tenancy agreements and licences.
• Ensuring Tenancy Agreements are signed and completed in a timely manner and copies are recorded.
• Liaise with outgoing tenants regarding check-out and updating utility companies.
• Obtaining energy performance certificates and electrical condition reports.
• Organising inventories and schedules of condition.
• Liaising with the wider client team relating to the start of tenancies and rent changes.
• Assisting with the management of contractors.
• Arrange property inspections for third parties as required.
• Preparing reports, presentations using PowerPoint, and spreadsheets using excel.
• Maintaining electronic files/paper filing system ensuring department compliance with RICS, money laundering rules, QMS and company processes and procedures.
• Enhance skills by attending training as required.
• Comply with D&R IT and Data Protection policies and procedures.
• Understand and adhere to QMS process and undertake audits as required.
• Maintaining a high level of confidentiality and professionalism when dealing with clients and colleagues.

What you will need to succeed

Qualifications and IT skills

• Qualified Letting Agent.
• Intermediate/Advanced IT skills including MS word, excel & PowerPoint.

Skills and Attributes

• Excellent organisational skills with the ability to prioritise effectively.
• Exceptional communication skills, both verbal and written.
• Attention to detail.
• Positive, proactive and flexible approach.
• Excellent ability to work flexibly and multitask.
• Must be a team player but also demonstrate own initiative.
• Effectively carry out routine tasks.
• Dependable – team can rely on job holder to produce work to deadlines.
• Ability to work under pressure.
• Enthusiasm to do a good job.
• Flexible and adaptable approach to work.
• Proactive with strong ownership approach to operational workflow.
• Confidential and trustworthy.
• Client focused – internal and external customers.
• Positive, numerate and detail orientated.
• Organised and able to prioritise workload to meet deadlines in a fast-paced environment.
• Demonstrable level of residential and commercial lettings experience within a professional services environment.
• Knowledge of the applicable property lettings legislation, including the Private Housing (Tenancies) (Scotland) Act 2016.
• Preferably experience in working with colleagues to create and deliver property repair budgets.

If you are passionate about property & lettings and interested in joining our friendly team of rural experts we would love to hear from you. We offer competitive salaries, a generous holiday package (which rises with length of service), your birthday off and access to health and wellbeing support.

Additional benefits will be discussed with successful applicants.

Job Types: Full-time, Part-time, Permanent

Benefits:

• Additional leave
• Company events
• Company pension
• Free parking
• Health & wellbeing programme
• On-site parking
• Referral programme

Schedule:

• Monday to Friday
• No weekends

Licence/Certification:

• Driving Licence (required)

Work Location: In person